About Us
We are committed; developing an environment in which high standards of care can thrive. We assess the latest treatments and share our learnings throughout our group. We develop an environment where our teams feel safe to perform at their very best and to learn from their own and others’ experiences.
We nurture experienced, diverse, and creative members of our teams to deliver high quality animal care with access to industry-leading learning and development. Our extensive support network for all colleagues ensures they do not need to be alone when dealing with a case.
Our Clinical Governance Framework holds us accountable for improving the quality of our services and cultivates a culture of improvement. We also have a robust quality improvement programme, publish an annual Quality Improvement Report and have practice led Q.I. initiatives, supported by our network of 500 Clinical Improvement Advocates.
Our practices benefit from the strengths of operating in group that at every level is run by vets and non-clinical leaders.
We have the profession's best learning resources, our support teams help colleagues with every challenge, and we help every colleague with their career progression. We foster an inclusive and equitable workplace environment and have introduced a range of initiatives to promote wellbeing.
The breadth of our group means we offer a vast range of career opportunities. Our diverse practices, hospitals, and support networks have the widest variety of clinical roles. Colleagues can also explore careers in procurement, marketing, operations and acquisitions.
In addition, all our practices and people are supported by experts in IT, HR, payroll, health & safety, recruitment and procurement, leaving them free to focus on caring for our patients.
We are investing to be proud of our practices. Our first opinion practices are supported by a collection of services enabling us to provide care to animals throughout their life. Our Healthy Pet Club allows clients to spread the cost of preventative care with regular health checks offering an early opportunity to identify and treat potential issues.
Our dedicated out-of-hours clinics and specialist-led referral hospitals ensure clients and pets receive a first-class service, even in the most complex circumstances.
Our practices are equipped to quickly get to the root cause of a patient’s problem, backed by our laboratories that offer fast and accurate diagnostic services.
We are investing in technology that will make it easier to manage our practices and for clients to contact us. All this enables us to offer more services to our clients and better care to our patients.
Including putting our people first and caring for the environment. Every important decision takes into consideration the impact it will have on our people. We support colleagues through all manner of life changing moments, whether they are starting a family, undergoing fertility treatment or experiencing ill health.
Our network of pastoral support vets, mentors and Wellbeing Champions, along with a breadth of wellbeing resources, help colleagues to look after their mental health, their career, and to do their best work. All colleagues also have regular monthly line-manager check-ins to support their wellbeing and work.
We care about being a truly inclusive organisation and have a wide variety of programmes around our business to ensure all of our colleagues feel welcome and nurtured. We also care about our industry and provide funding for research within CVS and at partner universities that improves clinical care for animals in our practices and improves standards in our profession.
