About Us

Established in 1999, CVS Group is a leading integrated veterinary services provider in the UK.

We have c.500 Veterinary practices throughout the UK, Australia, the Netherlands and the Republic of Ireland, including 9 specialist referral hospitals and 39 dedicated out-of-hours sites.

Alongside our core Veterinary Practices division, we operate 3 Laboratories (providing diagnostic services), 7 Crematoria (providing pet cremation and clinical waste disposal), Buying Groups (VetDirect), a pet health plan (The Healthy Pet Club), pet insurance (MiPet Cover) and an Online Retail Business (Animed Direct).

Find out more about our businesses

9,000 Colleagues

90+
Specialists
2,400
Veterinary Surgeons
3,300
Veterinary Nurses

Our purpose is to give the best possible care to animals.

We focus on recommending and providing the best possible care to every patient, every time. Our dedication to our customers is at the heart of our business and we are focused on their animals’ needs. We constantly strive to achieve the highest clinical standards in the quality of services and products we provide.

Our vision is to be the veterinary company people most want to work for.

We aim to attract, develop and retain the best people and to be the veterinary company people most want to work for. We want to be a great place to work and have a career. We empower all of our colleagues to make the right clinical decisions for our patients. And we are significantly investing in facilities, equipment and industry-leading continued professional development to support our teams.

Our Values - We aspire to an environment that promotes:

Just culture

Fairness, openness and learning by helping people feel confident to speak up when things go wrong, rather than fearing blame.

Accountability

High levels of ownership of the quality of clinical activities by setting clear expectations, ensuring open lines of communication, and ensuring honest leadership.

Teamwork

Collaboration, cooperation and trust are at the heart of thinking, planning and decision making.

Inclusive leadership

Values team members, invites diverse perspectives, welcomes challenge, and creates an environment where people recognise that their individual opinions and contributions improve the clinical outcome and wellbeing of patients, owners and staff.

Systems thinking

The problem-solving approach that recognises that processes are often a web of complex and connected systems. It explores the way that these constituent parts function and influence each other over time and within the context of larger systems.

At CVS, we recommend and provide the best clinical care every time

We believe this is what drives the success of our practices. We aim to deliver the highest standard of healthcare and empower our colleagues to make the right clinical decisions for our patients. We support and develop our teams to be the best in their role, which includes access to industry-leading learning, education and development supported by a diverse team of learning professionals, and an engaging educational platform.

Our clinical governance structure supports the improvement of the quality of our services and ensures we collaborate and share best practice.

Find out more about our education and development programmes

We are a great place to work and have a career

Our practices benefit from the strengths of operating within a group that at every level is run by vets and non-clinical leaders. Our front-line first opinion vets are backed by a specialist team offering unique expertise, experience, and advice to practices, to continuously improve the standard of care that patients receive. We also have pioneering referral hospitals that can provide the most complex treatment or procedures.

The breadth of our business means we offer a vast range of career opportunities, and we are pleased to see many of our people taking advantage and developing their career throughout our company – for example in more specialist roles, or in management. All our practices and people are supported by experts in IT, HR, Payroll, Health & Safety, Recruitment and Procurement, leaving them free to focus on caring for our patients. 

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We provide great facilities and equipment

We are investing heavily to be ensure we are proud of our practices. Our first opinion practices are supported by a collection of highly respected services that enable us to provide care to animals at all stages of their life cycle. Our Healthy Pet Club provides a helpful way for clients to spread the cost of preventative veterinary care with regular health checks offering an early opportunity to identify and treat potential issues. Our dedicated out-of-hours clinics and specialist-led referral hospitals ensure clients and their animals receive a first-class service, even in the most complex circumstances.

Our practices are equipped to quickly get to the root cause of a patient’s problem, and they are backed by laboratories that offer fast and accurate diagnostic services; and at the end of life our crematoria act with care and compassion. We are investing in more accessible technology that will make it easier to manage our practices. All this enables us to offer more services to our clients and better care to our patients.

Find out more about our facilities

We take our responsibilities seriously

Including putting our people first and caring for the environment. Every important decision we make takes into consideration the impact it will have on our people. We support our colleagues through all manner of life changing moments, whether they are starting a family, undergoing fertility treatment or experiencing ill health. Our network of pastoral support vets, mentors and wellbeing champions help our colleagues to look after their mental health, their career and to do their best work. We care about being a truly inclusive organisation and we have programmes around our business to ensure that all of our colleagues feel welcome.

We also care about our industry and we provide funding for research within CVS and at partner universities that improves clinical care for animals in our practices and improves standards in our profession.

Find out more about our wellbeing initiatives