‘Practice of the Year’ Award

1st December 2015

The Coastline Veterinary Surgery in Suffolk has won two awards at the CVS Annual Awards.   The Lowestoft-based practice won the ‘Practice of the Year’ Award while its Senior Vet, Mrs Angela Nicholls MRCVS, was named ‘Vet of the Year.’  The Awards were presented at a gala dinner during CVS’ annual conference, which took place at the Metropole Hotel in Birmingham on 6 and 7 November 2015.

According to CVS, Coastline Veterinary Surgery was voted Practice of the Year based on its strong team spirit, its excellent organisation, its commitment to open communication and its outstanding growth over the last 12 months.  The practice grew by more than 30% during 2015, boosted by a range of initiatives, including the introduction of an 8.00pm closing time five days a week and its plans for the opening of a third surgery in the neighbouring town of Beccles.

Angela Nicholls won the Vet of the Year Award on the basis of her exceptional clinical work, her leadership of the practice and her ambition to help it grow.  She has championed efforts to increase the range of services offered to clients and to enhance the accessibility of the practice, for instance, through offering longer opening hours.

Zak Leavold, Regional Director at CVS, said:  “The team at Coastline provides a fantastic and ever expanding level of service to its clients and is always seeking new and novel opportunities to improve the business.   Its approach fits completely with the CVS vision of growth and expansion so I’m delighted that the team has won Practice of the Year.”  He continued:  “Angela’s determination and dedication has been the catalyst for an outstanding performance by the team at Coastline in recent years but most notably in 2014-15.  She is loved and admired by her team, as well as her colleagues throughout CVS and is a worthy winner of Vet of the Year.”

Simon Innes, Chief Executive at CVS, said:  “Our Awards give us the opportunity to stand back from the day to day work environment and recognise some truly outstanding people within the business, who are making a vital contribution to its success.  We congratulate all of this year’s worthy winners.”

Key to its success is CVS’ ability to attract ambitious veterinary staff whilst continuing to invest in the development of their clinical skills and in research to drive the profession forward.  It also provides the business support to ensure that its diverse range of small animal, large animal and equine practices achieve their full potential.   CVS’ guiding principles include a commitment to excellence in all aspects of its work and a focus on building long-term relationships with its customers and suppliers.  The company works in close partnership with the wider veterinary profession and industry colleagues.

Image showing (left to right):   Broadcaster Clare Balding who presented the award with the Coastline team:   Zoe Read, Sue Jacobs, Alison Pickering and Angela Nicholls. Simon Innes is pictured on the right.