Our team within the Veterinary Practice Division will always be one of our most valuable assets and one that we aim to continue to develop.
The development of the team within the practices is a constant focus within the division from the day people join us. Our graduate training scheme is well known and highly respected in the Universities providing veterinary degrees. This scheme is designed to assist the newly qualified vet make the challenging transition from University to day-to-day practice. We have also developed a senior manager Aspirational Leadership Programme to develop the management and business abilities of our vets, practice managers and head nurses. The programme is now an established part of our training.
Clinical development will always be the core aspect of all of our training. All of our vets and nurses are provided with a wide range of training and development opportunities both through in-house expertise and external courses. We are also happy to sponsor further qualifications for vets such as a certificate or diploma in their particular field of interest.
As we grow its important that we continue to provide all of our practices with the support they need to allow them to focus on helping their clients. The practices are supported by a team of regional directors and local practice managers. Most of the regional managers are either vets or nurses with many years’ experience of operating in practice and in some instances have been owners of their own practice which they have sold to CVS. To help our farm and equine practices to continue to deliver excellence to their clients they are able to draw upon the support and knowledge of our Equine and Large Animal Directors who both have extensive experience in their chosen field.
Quality Improvement (QI) is about looking at what we are doing and making it better. It is the foundation for providing the best care to our patients and clients and also benefits our colleagues. QI supports good mental health in many ways such as providing second victim support, improving efficiency to reduce stress on teams and improving job satisfaction. CVS is committed to ensuring that Quality Improvement is at the heart of all that we do.
CVS teams are empowered to undertake their own QI projects as well as Group-wide initiatives. CVS provides training in quality improvement to over 250 Heads of QI and regional Clinical Leads, who all work to promote a culture of continuous quality improvement. Download a copy of the Quality Improvements 2019 report (PDF 4.48MB).